Opinion2 min read2 September 2026
Your Law Firm Doesn’t Need an AI Strategy. It Needs 3 Automated Workflows.
Three practical workflows small law firms can automate first: intake, matter administration and information retrieval.
Workflow 1: Client Intake
Enquiry → intake → information → documents → matter.
Workflow 2: Matter Administration
Tasks, follow-ups, document collection and internal notifications.
Workflow 3: Information Retrieval
Make existing firm information easier to find and prepare using defined AI access.
Why Three?
Three workflows are enough to create measurable proof without creating an unmanageable transformation programme.
What Firms Should Stop Doing
Do not start by buying software or announcing a huge AI programme. Start with a bottleneck.
Governance
Define access, permissions, review points and failure handling without making governance an excuse for inaction.
Conclusion
Find bottleneck → automate → measure → expand.