PMS + Smokeball2 min read2 September 2026

How to Automate Smokeball for Your Law Firm

Explore practical Smokeball automation opportunities across intake, matter setup, documents, follow-up, tasks and AI-assisted workflows.

Smokeball is built around legal matters, documents and workflows. The remaining opportunity is connecting the work around it.

1. Automate New Client Intake

Intake → processing → matter → tasks → notification.

2. Automate Matter Setup

Matter type → workflow → tasks → ownership → next step.

3. Automate Document Workflows

Document received → task updated → next step; document missing → reminder.

4. Automate Client Follow-Up

Use defined workflow conditions to trigger reminders and escalations.

5. Automate Internal Tasks

Turn repeatable processes into standard workflows rather than memory-based checklists.

6. Use AI Where Information Isn’t Structured

AI can interpret free text and route it into predefined actions; rules remain the execution layer.

7. Estate Planning Workflow

New enquiry → intake → information → documents → Smokeball matter → tasks → consultation → follow-up.

8. Connect Smokeball to Other Tools

Look at email, documents, calendars, intake, AI and communications as one connected process.

When Should You Build Custom Automation?

Use native features first. Build custom work when the process is unique, multi-system or requires AI interpretation.

Conclusion

Do not ask what features you are not using. Ask what work your people still do manually.

Explore AI implementation with j.ai

Jai Dhingra

Founder of j.ai. Builds AI agents and workflow automation for solo and small law firms — including donna, an intake and practice-management connector.